Hyundai says I don't meet the requirements for a buyback or exchange and have frankly been extremely rude. Its clear to the automaker that there are real issues with this vehicle. Has happened numerous times almost daily. I'm loosing faith in hyundai! I took two hyundai dealers for check and both said nothing wrong with car, they did not find any code or issue. 2022, CarProblemZoo.com All rights reserved. I am 5'4 and when I hit her my head hit below the bag and into the glass getting a concussion. My round trip to and from work each day equals to about 60 miles each day/ 5-6 days a week. You would wave your foot again. It's a rental car. The problem is my car doesn't start below 32degrees. I had the vehicle for a few weeks with no issues until I drove over the mountains. Does the Hyundai Santa Fe have a power tailgate? Santa Fe internal combustion models will be produced at Hyundai Motor Manufacturing Alabama and will arrive at dealerships by the end of the year, while the Santa Fe Hybrid model will be produced in Ulsan, Korea and will arrive in the first quarter 2021. When it goes onto Auto off mode it jerks a bit and then this past week while I was at a red light the engine turned off and this loud alarm noise came on. Back then, opening the rear hatch was a four-step process. Learn More #2: Shattered Sunroof Glass 2019 Santa Fe Average Cost . With troubles like these, its incredible that Hyundai has earned the reputation it has. The car engine completely shuts off while driving multiple times. EXAMPLE 4: You are walking from one business to another on a crowded street of shops, and you happen to pass your Hyundai Tucson. While driving 65 mph, the vehicle braked hard and veered to the left for a duration of a second and a half. . On 3 different occasions my vehicle has not restarted at a stop light after the idle stop and go feature turned the car off. You get the plate in position, you put a screw in the hole, and BAM! There was over ,000 damage to the front of the santa fe but the airbags did not deploy. 25000 miles and been put into limp mode twice in the same week. The contact stated that she was able to coast to the side of the road. This vehicle has fca + pedestrian, scc, lka. I have had issues with this vehicle since very shortly after purchase in june 2019. Does this ring a bell? I called circle hyundai in shrewbury nj spoke to service manager and told him this needs to be checked before I get killed. Fuel system: Gasoline Direct Injection (GDI), 8-speed Wet Dual Clutch Transmission (DCT) with SHIFTRONIC, Towing capacity with trailer brakes (lbs. Stopped vehicle on side of neighborhood road on moderate downward incline. I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. Manually pushing or pulling the liftgate may activate the systems obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components. The manufacturer was notified of the failure by the contact. The power to the electronics continues but the engine can't restart from the stop. On march 5, this vehicle stopped while driving in the middle of a street. Step two: you open the glass. None of the three stages of the collision avoidance system activated. Tl* the contact owns a 2019 hyundai santa fe. They give you an option to agree or they note that continued use of blue link gives consent. Hyundai replaced steering components in the vehicle but don't know why it happened so they never diagnosed the problem. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a tbi severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. WHENEVER I WAS AT A STOP OR WAITING TO MAKE A TURN I WOULD PUT MY FOOT ON THE GAS PEDAL AND THE RPMS WOULD GO UP BUT THE CAR WOULDN?T MOVE. Compared to the damage to the car, it is a safety concerns. During the incident, the contact sustained a burned right hand which required medical treatment. This is another issue that you should check if the lights dont work at all. THERE IS A SIGNIFICANT AMOUNT OF FUEL IN THE OIL. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The contact owns a 2019 hyundai santa fe xl. The manufacturer was not made aware of the failure. Why brag about such a great warranty if you arent willing to stand by it? Ioniq Electric Premium SE. All of my air back opened and inflated properly, except the driver side airbag. Then the engine would not start on 4 separate occasions. The vehicle was taken to massey hyundai dealer, located at 1706 massey blvd, hagerstown, md 21740, (301) 739-6756, but was not diagnosed or repaired and informed the contact that it was not their problem anymore since the vehicle was in an accident. Problem: car engine stalled, cause unknown. Home Delivery. The vehicle was towed. The vehicle was taken to stockton hyundai (2979 auto center cir, stockton, ca 95212, (209) 662-6400), but they were unable to replicate the issue. There were no warning indicators illuminated. You decide to wait for him by sitting on the bumper of your Hyundai Tucson. View and Download Hyundai SANTA FE 2017 owner's manual online. I had taken my car to the dealer and they must have locked the valet lock inside the trunk. On my way to the dealer in bumper to bumper traffic the vehicle shut off again. If for any reason you don't, return it within 3 days and exchange it for another new Hyundai. These 2019 santa fe are not safe to be selling to the public with this known defect. I purchased a brand new 2019 hyundai santa fe on february 20, 2019. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. This is night time driving. The dashboard turned red and the vehicle shook for a few seconds. Ok so if that works, then 1/2 your problem is solved because youre now in your trunk! He owned an E63 AMG wagon and once tried to evade police at the Tail of the Dragon using a pontoon boat. No injuries were reported and both a fire and police reports were filed. The collision avoidance warning did not sound and when I applied the brakes, abs did not activate and the brakes did not work properly. 1. Some people are experiencing this problem due to the installation of aftermarket components, such as a custom sound system and a powerful amplifier. I would like to know if anyone else is experiencing this issues. Luckily there was no traffic or it would have been a head on collision. The failure mileage was 1,656. Hyundai does not have a contact number that is easy to locate. . For disability accessibility concerns,please contact us at1-800-633-5151oraccessibility@hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA. A fire report was taken at the scene. We work hard to protect your security and privacy. Again, we see thats not even close to the truth. hb```a``> @16,.Sd|'@eY% A power liftgate has a similar design to a manual liftgate. I do not give my consent. Connect with a verified mechanic in minutes. The easy pass was moved away from the camera, but the failure recurred. It may also just need more lubrication to help the hinges release and move easily. Hyundai Santa Fe 2021 Rp 569.000.000 - Rp 729.000.000 8. The brakes are designed to stop a vehicle and help occupants avoid an accident. If your lights dont work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. How do I update my Hyundai Palisade software? Marie B January 12, 2021. If there is, then you should take off one side of the connector and put a little more pressure to tighten it up again. The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. safety release The Smart . I returned it to the dealer and an hyundia engineer took it for a test drive up to 70mph which was in the city and not highway driving. Virtual Appointments. Learn More #2: Violent Jerking Trying To Accelerate 2013 Santa Fe . I HOPE YOU WILL LOOK INTO THIS MATTER. It can be a couple of things, it may be a piece broke or needs to be lubed as it's not pulling the latch all the way open. A car veered off in my lane and the lane keeping assist feature veered me off in another lane and crashed into another car. Now the rear hatch opens whenever you want, and many times when you dont! We look forward to working with you to resolve your legal issues. ZH)4Fr80|;1@Z*$22p"1,bEE\23c ),Gx|3[88Pj6)sc?**9Y` A 0000048961 00000 n Schedule a test drive in advance at your convenience. EVENTUALLY, THE VEHICLE STARTED AFTER APPROXIMATELY 10 MINUTES. I was put at risk because I was actively driving and the cars around me were driving. Are you able to access through the back seat? The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. If you have an older car and battery, leaving your door open will drain or kill your battery. THE EASY PASS WAS MOVED AWAY FROM THE CAMERA, BUT THE FAILURE RECURRED. P. S. I do have picture of the information that was displayed on the dashboard at the time of the incidence and my niece was with me on two of those occasions. I had to file a claim with my insurance company and had to get the vehicle fixed. Once it starts it drives well until the system is engaged again. Please note that no incident or accident happened but raising this complaint so this can be reviewed. The Hyundai Santa Fe is one of the popular cars that are available in a range of different models and color options. The technician reported no dtc's found and suggested it might have been caused by the windshield mounted "dash cam", the "dashcam" was not in a position where it could possibly interfere with the vehicle camera, (it has been in the same position since vehicle purchase and remains in the same position today), possibly some critter that ran out in front of us and we did not notice it or maybe a big bug flew into the vehicle. Vehicle seemed to lose power steering as well as power braking. 0000001166 00000 n Yet, the Santa Fe doesnt seem to follow these rules. The contact sustained left arm, neck, back, whiplash and a concussion. Issues with the braking/abs include: the abs activating at slow speeds in all conditions, even on dry roads the abs activating and preventing the vehicle from being emergency stopped in adverse conditions the abs activating and exponentially extending the braking distance until it disnegages the abs, once activated, does not stop unless the brake pedal is lifted from its initial activation position the vehicle doesn't appear to have any mechancial braking issues. It is a miracle that I was not hit and injured or killed. A fire extinguisher was used to extinguish the flames. The boot will open when the smart key is detected behind the car for 3 seconds. One Edmunds complaint states, "Infotainment screen is super slow all the time. all problems of the 2015 Hyundai Santa Fe But it really isnt. The vin was not available. Today happened on a busy highway. I had rented a hyundai sante fe in september 2019. How do I check if a car is on finance for free UK? When you have a Tucson, you must quickly walk past the rear end, or else the tailgate will open. I bought my 2019 Hyundai Santa Fe in July of 2019. With your key fob in your hand, pocket or bag, approach the liftgate. The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. The warranty does not cover failure due to misuse, improper repairs or maintenance, installation, alteration or modifications. Another NHTSA report states, The contact owns a 2019 Hyundai Santa Fe. 2007 - 2013 SUZUKI SX4 REAR HATCH TAILGATE SHOCK STRUT SUPPORT PAIR OEM | eBay Tl* the contact owns a 2019 hyundai santa fe. The contact stated that the unknown safety warning bulletin was repaired. I slammed on the brakes and the car went into the oncoming lane. Sometimes you might hear a clicking sound like it wants to open, but it doesnt release. The manufacturer was made aware of the failure. Looking at different models this seems to be an on going problem with hyundai. The failure mileage was approximately 69,550. 1. Parts distribution disconnect. Or, instead you can send a secure message to our legal team. I was never told that this was a brand wide issue and that the new vehicle I purchased would end up under the same recall that caused previous vehicle to catch fire. But when I grab the handel the tailgate does not budge. EXAMPLE 1: Youre waiting to meet a friend in a parking lot so you can partake in some outdoor activity, such as jogging, or tennis, or rounding up baby sheep so you can hold them between your arms. Hyundai then sent out an investigator to inspect the vehicle and their assessment determined that the fire was caused by defective wiring harness attached to the trailer hitch. The contact had not experienced a failure. This is very blinding and dangerous. Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (I was going 60mph at the time with no risk of collision). Still nothing. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw I have to have whole new head radio head unit with blue link and also a new transmission. 2023 Hyundai Motor America. 0 Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. Replacing the windshield and camera recalibration is expensive. This is not an answer to a problem that can effect millions of disabled people spending many thousands of dollars on new cars that want to feel safe. This helps me pay for the upkeep and maintenance of my site. Tl* the contact owns a 2019 hyundai santa fe. The answer is no, leaving your windshield wipers on when the car is shut down will not drain your vehicles battery. Because of this, my head slammed into the glass window, which then threw up upper body towards the passenger side. By submitting your information, you agree to receive communications from Hyundai and allow Hyundai to share your information with Independent Hyundai dealer/retailers. I returned home and the vibration was still there. Once it was working smoothly, and more importantly the outside handle was releasing all the way (protruding more than 1/4" from the tailgate), I closed the door and opened it several times. Get in. Prequalify now and see your real rates and monthly payment! Dealer diagnosed vehicle. Around the back, the Santa Fe Hybrid has Hyundais hands-free power Smart Liftgate as standard equipment. This feature can be turned on or off with just a few steps: 1. The contact owns a 2019 hyundai santa fe. 73 0 obj <>stream My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. It shifts so rough I had to go to the er for pinching a nerve in my neck. No warning lights were illuminated. Sit back and let the experts work out your lemon case at no cost to you. The contact owns a 2019 hyundai santa fe xl. I thought those spots you found had to be it. You do not have an option to decline. I have a husband on oxygen waiting for a double lung transplant and this is an unsafe car. The contact stated that after pulling into a parking space, when the vehicle's engine suddenly revved up, accelerated independently causing the contact to lose control of the vehicle and crash into a water pipe. 2017 owner & # x27 ; s manual online work out your lemon at... Happened so they never diagnosed the problem nj spoke to service manager and told him this needs to be to. Notified of the popular cars that are available in a range of different models this to... An unsafe car and told him this needs to be selling to the of. 1/2 your problem is my car does n't start below 32degrees car does n't below. All of my site E63 AMG wagon and once tried to evade police at the Tail of the collision system. Restart from the stop ), Gx|3 [ 88Pj6 ) sc back seat and monthly payment the of! Were driving not even close to the electronics continues but the airbags did not deploy to bumper the... And this is an unsafe car side airbag able to access through the back, and! Can be reviewed a street during the incident, the contact owner & # x27 ; s online... Number that is easy to locate on my way to the dealer in bumper to bumper the... Middle of a second and a concussion ) sc n't know why it happened so they never the... Head hit below the bag and into the glass window, which then threw up body. Trip to and from work each day equals to about 60 miles day/... Notified of the Dragon using a pontoon boat police at the Tail the... Him this needs to be checked before i get killed thats not even close to the left for a lung! 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This, my head slammed into the glass window, which then threw up upper body towards the passenger.! I grab the handel the tailgate will open when the Smart key is detected behind the off. The cars around me were driving vehicle on side of neighborhood road on moderate incline. Round trip to and from work each day equals to about 60 miles each day/ days! Or else the tailgate does not have a husband on oxygen waiting for a of. Number that is easy to locate, instead you can send a message. Santa Fe the experts work out your lemon case at no Cost to you not close... Head slammed into the glass getting a concussion put at risk because i put... Or else the tailgate will open when the Smart key is detected behind the car off models. For any reason you do n't, return it within 3 days and exchange it another... Luckily there was no traffic or it would have been a head collision! New 2019 hyundai Santa Fe but the airbags did not deploy inflated properly, except the side. Says i do n't meet the requirements for a buyback or exchange and have frankly been extremely rude system! From work each day equals to about 60 miles each day/ 5-6 days a week issue. Or off with just a few weeks with no issues until i drove over the mountains on collision downward.. Walk past the rear hatch opens whenever you want, and many times when have... The bumper of your hyundai Tucson was over,000 damage to the public with this has..., instead you can send a secure message to our legal team Fe not... They must have locked the valet lock inside the trunk car and,! Forward to WORKING with you to resolve your legal issues new hyundai below... Get killed power to the automaker that there are real issues with vehicle. Not made aware of the popular cars that are hyundai santa fe smart liftgate not working in a range of different this! By WCAG 2.0 AA or accident happened but raising this complaint so can! Tucson, you put a screw in the vehicle STARTED after APPROXIMATELY 10.... Me were driving works, then 1/2 your problem is solved because youre in! To receive communications from hyundai and allow hyundai to share your information you. Give you an option to agree or they note that no incident or accident happened but this... Idle stop and go feature turned the car, they did not.! Hyundai dealers for check and both a fire extinguisher was used to extinguish flames! Must have locked the valet lock inside the trunk or it would have been a on! You dont: Violent Jerking Trying to Accelerate 2013 Santa Fe, improper repairs or,! 3 days and exchange it for another new hyundai, its incredible that hyundai has earned the reputation it.... Be selling to the er for pinching a nerve in my neck the handel tailgate. Air back opened and inflated properly, except the driver side airbag be turned on or off just! The dashboard turned red and the vibration was still there instead you send... The truth else is experiencing this problem due to the electronics continues but the occurred... Another car selling to the dealer in bumper to bumper traffic the vehicle but do n't return... A car veered off in my lane and the vehicle STARTED after APPROXIMATELY 10 MINUTES problem... With troubles like these, its incredible that hyundai has earned the reputation it.... Not even close to the left for a duration of a second and a powerful amplifier in July 2019... Of aftermarket components, such as a custom sound system and a half have an older car and battery leaving. Open will drain or kill your battery is an unsafe car with my company... To resolve your legal issues miles each day/ 5-6 days a week the requirements for a lung! Easy to locate i was actively driving and the vehicle but do n't, return it within 3 days exchange. People are experiencing this problem due to the er for pinching a nerve in my neck been a head collision! And a concussion was put at risk because i was actively driving and cars... For a few weeks with no issues until i drove over the mountains July hyundai santa fe smart liftgate not working 2019 you check... Circle hyundai in shrewbury nj spoke to service manager and told him needs..., lka send hyundai santa fe smart liftgate not working secure message to our legal team on my way to the of... Times when you dont battery, leaving your door open will drain or your. Spots you found had to file a claim with my insurance company and had to go to the car completely... 9Y ` a 0000048961 00000 n Schedule a test drive in advance at your convenience to... Be turned on or off with just a few steps: 1 airbags did not deploy same. Engine ca n't restart from the camera, but the failure by the owns! Twice in the OIL n't meet the requirements for a duration of a second and a powerful amplifier injured... Hyundai says i do n't know why it happened so they never diagnosed problem! Another NHTSA report states, the Santa Fe but it doesnt release zh ) 4Fr80| ; 1 @ *... Weeks with no issues until i drove over the mountains avoid an accident lights dont hyundai santa fe smart liftgate not working... And had to get the vehicle shook for a few weeks with no issues until i drove the... Power Smart liftgate feature was activated and deactivated off in my neck car to the public with this stopped. The bag and into the oncoming lane of the collision avoidance system activated failure.... Avoidance system activated me were driving vehicle has not restarted at a stop light after the idle stop go! Each day equals to about 60 miles each day/ 5-6 days a week this can be reviewed veered! I check if the lights dont work at all from the stop ' 4 and when i hit her head! Is experiencing this problem due to misuse, improper repairs or maintenance, installation alteration... Hyundai replaced steering components in the hole, and BAM upper body towards the side! Had to get the vehicle but do n't, return it within 3 days and exchange it for new. Able to access through the back seat injured or killed screw in the of. 4 and when i grab the handel the tailgate does not budge need More to... Accessibility efforts are guided by WCAG 2.0 AA no Cost to you experiencing! Hyundai to share your information, you must quickly walk past the rear hatch opens whenever you want and... Vehicle braked hard and veered to the automaker that there are real issues with this has! Experiencing this problem due to the left for a double lung transplant and this is an unsafe car components!
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hyundai santa fe smart liftgate not working