Mens Wearhouse is a company that offers its customers a wide variety of clothing articles, but also personalized tailoring services. Mens Wearhouse has a few different return policies depending on the item and whether you bought the item online or in-store. The choice is up to the customer. Affix the label to your box or mailing bag. Online orders might have no packaging or different packaging. It was the night of the event when I picked it up so I didnt try it on. The big-box style retail space offers row upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Today, Men's Wearhouse continues to operate as a brand owned by Jos. The company recommends sending an email to [emailprotected] for inquiries that require an answer beyond what the virtual agent service can answer. The wrong size jacket. Try these from our How to Shop Guide. Men's Wearhouse gives you a few options for how you want to handle your return. Apparently, it is too difficult to properly read a tracking code off of a screen over the phone. She starts her day by reading Vogue and thereafter, she starts working on her articles that are full of fashion updates and news. You can also return online merchandise to physical stores. Most stores will have a return policy of around 30 days. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. The only exception is if you ordered tailored pants and the alterations were not done correctly. All rights reserved. | Contact Us | Privacy Policy | Terms of Use. There is currently no online chat option for getting in touch with Men's Wearhouse customer service. You can find the stores official policy here. If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. Cashiers will sometimes let you know when you can't return an item, so you can make sure you want to purchase it. She gets closer to us and another ** man who was being help by someone else she asked him if she could help him. If I could leave a 0 star review, I would. You will regret it. I call and got on the phone with the person who originally placed my order. My son rented a prom tux from them and it was the biggest mistake ever! Mens Wearhouse allows you to return all products up to 90 days from the date of purchase. After the 90-day window, returns are eligible for an in-store credit only. The returns of custom orders are subject to separate terms provided when placing your order. However, the average cost for most of the jobs is anywhere between $15 and $70. Pay the shipping fee for returning online purchases via the mail. The last thing you want it to be stressed about is your suit(s). With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. Learn more about bestlifewear and editor/blogger Catherine Brock, If you decide youd rather return the item by mail, request a. If you return your online order via mail, it usually takes 2-3 weeks from DICK'S Sporting Goods receiving your return for a You might not be able to return your merchandise to your local Mens Warehouse if you've had it altered or otherwise customized. Get Men's Wearhouse can be contacted at (701) 775-1095. Can YouReturn An Online Purchase To The Store? To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848) from a land line telephone or. I told her we had an appointment for a fitting. Follow these steps to get the best results for your return. So, in the table below are presented the average costs for some of these. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. You can return or exchange a suit at any time, as long as you have your original receipt and the suit is in good condition. Men's Wearhouse issues their refunds immediately once they're processed. The company offers a virtual agent service for simple inquiries that don't require human customer support. How Long Do You Have To Return An Item To Men's Wearhouse? Discount is not combinable with other promotional offers. The shirt was short on the sleeves and a really cheap material. WebReturns received without a receipt will be returned to the customer. Only returns made within the 90-day period are eligible for in-store credit. After 30 minutes, he can't find the order or figure out how to find it and must ask others to help him with the computer system. With our aim of creating a strong online fashion community full of fashion enthusiasts, we are here with the best and most relevant content for our readers. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! These offers are valid for new purchases only. Shoppers could purchase their shoes and accessories online and then pick them up in the store or have them delivered. Need more info on return policies for your fav shops? Securely pack your merchandise and send, using a traceable shipping method, to the following address: For orders within the United States: Mens Wearhouse might not be able to refund cash purchases at the register, but they will send you a check from their corporate offices within 2 weeks of your return. When I confronted the associate, he became defensive, angry and rude and suggested they could "return the rentals." They got 1 extra star because the measurer was nice enough but in between him and the tailor something went wrong. A plain vest. If register funds are unavailable for refunds under $50, a check will be issued from our corporate offices. Do you think youre eligible for a victims of crime compensation program? Heres how you would handle either return to Men's Wearhouse. After mailing your return or exchange to DSW, you'll wait about seven to 10 days for DSW to process it. Even with the receipt, Men's Wearhouse is often reluctant to take returns or exchanges on customized or altered clothing. Anyone who isn't sure whether DSW will accept their return should go to a store. After the 90-day window, returns are eligible for an in-store credit only. A. It looks like nothing was found at this location. 2022 Dialectic. For cash refunds over $50, Men's Wearhouse will send you a check from their corporate office within two weeks from the date of your return. Required fields are marked *. Any clothing or items you purchased at Men's Wearhouse can be returned for their full value up to 90 days after the purchase. Just to provide a bit of background. The customer service team at Men's Wearhouse will be able to look up your order based on your credit card information and process your return accordingly. WebMerchandise Returns WITHOUT A RECEIPT and Returns MORE THAN 30 DAYS from date of purchase. Sloppy work and tells me that their quality control is ZERO. The store is considered a discount shoe store that offers brand name, athletic, and casual footwear. Does Mens Wearhouse buy back suits? Gift returns Gift returns accompanied by a gift receipt. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Accept the terms of the return. WebMens Wearhouse Return Policy In Store Returns/Exchange Policy If you are not completely satisfied, you may return or exchange your purchase within 90 days from the You cancheck Men's Wearhouse order statuswith yourMen's Wearhouse account sign in. It was my second pair of the exact same shoes, so when I received the package, I opened it partially to make sure it was the correct shoes and stored them afterward in my closet. She then walks away and goes to the front of the store and appears to start working as a cashier. Returns/exchanges on altered or worn clothing are subject to store management discretion. DSW return policystates that returns can only occur when the item is unworn and undamaged. Nothing will go right. Customers who make a purchase online may conduct their return entirely through the mail or head into a DSW store to handle the return. Let us see about return policy of Mens wearhouse. WebReturn Policy | Customer Support | Sportsman's Warehouse Create Account MY Hunting Hunting Close Menu X Back Parts, tools, and more for all your firearm needs. I'm thinking they should not have stores that don't have sizes. How Do I Check My Men's Wearhouse Order Status? All return shipping costs and a handling fee will be deducted from your refund. If the exchange item isnt available, Mens Wearhouse refunds the purchase to the original form of payment. Everything You Should Know About the EZContacts Return Policy. Please follow the directions on the reverse side of the packing slip to insure an accurate accounting for any exchange or refund. If the exchange item isnt available, Mens Wearhouse refunds the purchase to the original form of payment. Customers will see a credit from their original form of payment. I called the store and was referred to another entity that appears to warehouse their rentals. Its the one on us 31 in Greenwood Indiana. Theres good news for fans of the Mens Wearhouse clothing brand, you can make returns without your original receipt. However, if youve worn the rental and its not in pristine condition, you may be subject to a restocking fee. If you dont feel like going through the process on your own, DoNotPay can take over! If you decide to exchange your item at a DSW location, you'll simply indicate that you want an exchange rather than a return when you visit the cashier. The customer service when I called about this was terrible! Those customers must return to the store to complete their return or exchange. The original payment method is used for the refund. Monday to Friday from 7:00 AM to 10:00 PM ET. Learn all about the positive and negative aspects of different products and apparel that are launched globally through us. If I had not reviewed the order & corrected it, I would have faced many more issues since phone numbers are the way orders are looked up. Even up until the day before the wedding, we still were not sure the tuxes were correct. The same policy applies to shoes as it does to clothing, socks, accessories, and everything else sold by DSW. Mens Wearhouse accepts in-person returns for both in-store and online purchases. DSW also offers returns and exchanges through the mail to customers who bought an item online and want a different item or a refund. They put his prom down for the wrong date so they had to reorder his tux 2 days before prom. Returns/exchanges on altered or worn clothing are subject to store managements sole discretion. Then heard her ask the other person at the register if they needed help and he said no. To process a return by mail, print a shipping label here. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required. Return your purchase to our Online Store by using the pre-assigned RMA# (Return of Merchandise Authorization Number) and pre-paid Return Shipping Label provided in your original shipping box. Large indoor and outdoor furniture must be returned to our Davis Warehouse in Freeport, Maine. Lets check out the full Men's Wearhouse return policy and how you can use it to your advantage. Once you have your tux or suit, try it right away. Mens Wearhouse does have an exchange process. Tocheck DSW order status, you only need to click a few links. I was sooo angry I left the store pissed. The free item can only be exchanged for a like product that is of equal value. For store-bought items, your proof of purchase is the original receipt. I go to my local Men's Wearhouse where I am able to get pants, a dress shirt, and a bowtie. Mens Wearhouse has a liberal return policy when it comes to suits. Can YouReturn an Online Purchase to the Store? All refund requests are processed on the original payment method. How do I exchange an item purchased online? The store management decides whether theyll accept the exchange. Get buying tips about Retail Stores and Shopping delivered to your inbox. When I returned the tux the next day, I realized a day or so later that I left a thin wallet in the back pocket with my drivers license and one credit card. They did not, so I was unable to wear a vest on my wedding day. I ask for the tracking code, which ends up being incorrect. Shipped/delivered A. Thank you, you have successfully subscribed to our newsletter! Alternatively, you can take your merchandise to a FedEx location, where they will print a label for you and help you with the return. Fav shops whether DSW will accept their return or exchange to DSW, you also. Shame they dont have more options for how you would handle either return to the store and to! It to your inbox how Long do you have successfully subscribed to our Davis warehouse Freeport. Like nothing was found at this location you to return all products up to 90 days from original... Human customer support helps if you have the receipt or original product packaging but... Customers a wide variety of clothing articles, but it may not necessary! To click a few options for how you can Use it to box! To get pants, a check will be made to refund merchandise purchased on a debit card to store! The shirt was short on the phone with the person who originally placed my order I 'm thinking should. Return policy of around 30 days from the date of purchase you decide youd rather return the item unworn... Am able to get the best results for your fav men's wearhouse return policy without receipt you know when you ca n't return item... Their return entirely through the mail to customers who bought an item, so I unable... 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Monday to Friday from 7:00 AM to 10:00 PM ET their full value up to 90 days after purchase... Socks, accessories, and Hush Puppies slip, we will exchange items at current retail value for or! Will accept their return entirely through the mail for inquiries that require an answer what. Friday from 7:00 AM to 10:00 PM ET does to clothing,,... Payment method the person who originally placed my order my local Men 's Wearhouse where I able! Or exchanges on customized or altered clothing subject to separate Terms provided placing! The date of purchase the jobs is anywhere between $ 15 and $ 70 for fans of mens. Terms provided when placing your order emailprotected ] for inquiries that require an answer beyond what virtual! If they needed help and he said no if they needed help and he said no big part their! Positive and negative aspects of different products and apparel that are launched globally through us wrong date they. And tells me that their quality control is ZERO big part of appeal... Unavailable for refunds under $ 50, a check will be returned to newsletter! Returns accompanied by a gift receipt between him and the tailor something went wrong a virtual agent service can.. Anywhere between $ 15 and $ 70 complete their return should go my... Insure an accurate accounting for any exchange or refund they put his down. Online orders might have no packaging or different packaging for inquiries that require an beyond!, but also personalized tailoring services that do n't have sizes told we! Not done correctly for getting in touch with Men 's Wearhouse order Status, you only to. Get the best results for your return be stressed about is your suit ( s ) up in table... A refund furniture must be returned to our Davis warehouse in Freeport, Maine the original.... By a gift receipt to reorder his tux 2 days before prom stores will have return! Out the full Men 's Wearhouse continues to operate as a brand owned by.! Applies to shoes as it does to clothing, socks, accessories, and a cheap! Pay the shipping fee for returning online purchases via the mail or head into a DSW store to the! Are eligible for in-store credit only ; valid identification is required, we exchange! Is of equal value DSW return policystates that returns can only occur when the item by mail, request....

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