Ofsted have confirmed that from September 2020, the following changes will be introduced: Greater consistency in post-inspection arrangements across inspection remits; She is not a sales person and she was very helpful and considerate and I thank her. But schools also need to ensure they hold Ofsted to account when inspections go wrong. Figures published by the watchdog today show that there were 890 complaints from 35,763 inspections in 2019-20. Coupled with a complaints process that does not appear to provide huge amounts of hope, it is easy for a complaint to become all-consuming. Inspectors who investigate complaints should be doing so independently and not to protect Ofsted. I very much doubt Ofsted want schools to complain. Last year, 253 complaints or concerns were upheld or partially upheld at the second stage of Ofsteds complaints procedure. In the letter Ofsted sent to report on the outcome of the investigation, seen by FE Week, senior inspector Rieks Drijver apologised for the trouble the original report had caused the college. - Policies, procedures, permissions forms, contracts and booklets, Book Keeping/Accounts, Tax, Expenses and National Insurance, Links to useful FREE resources or FREE information for childminding, Learning Journals, Scrapbooks and Diaries, NVQ and CYPW Diploma Coursework discussion, Foundation Degree and 3rd Year Coursework Discussion, Multi-cultural and disability activities/resources. will appeal as soon as Ofsted give me an answer - About the warning ( which she was fruestrated when i asked to point at it in the Statutory framework and she could not find it! The meeting followed the CST last year sharing its concerns about inspections. BBB reports on known marketplace practices. (12 months ago). BBB Business Profiles generally cover a three-year reporting period. This is because they would prefer to resolve the issue during the inspection than have it rumble on afterwards. Schools inspectorate Ofsted published its annual accounts and report on Tuesday detailing the number of complaints made by all inspected parties. I also advise headteachers making a written complaint to seek the backing of their governing body/trustees first. But the proportion of Ofsted inspections or activities that trigger a complaint has fallen, https://www.tes.com/magazine/archive/more-complaints-about-ofsted-upheld, Unlimited access to all Tes magazine content, Councils hit out at government breach of trust over teacher pay, Proposed Northern Ireland cuts condemned as catastrophic, No progress made on teacher pay after union crunch talks, Strikes: Schools told to take all reasonable steps to stay open, Teacher strikes Q&A: everything you need to know, Teachers to strike in England from next month, Gibb: Schools can use pupil premium to offer more free meals, Strikes: Heads may have no choice but to close schools. This helps to ensure the school manages its relationship with the inspector in the best way. They will one day reap what they sow. During an invite-only briefing to academy trust leaders this week, the watchdog also revealed that its inspectors have been sent on seeing the big picture training after complaints about inconsistent grades. Introduction of new SEND inspection framework means revisits clock has been reset, Officials have been asked to make the process more human and less bureaucratic, Watchdog issues warnings over uninspected schools, part-time timetables and its lack of powers over 'chaotic' and 'unsafe' illegal schools, Recruitment and retention of staff must be 'urgently addressed', Philip Hollobone claimed the team sent to inspect Bishop Stopford School had a 'prearranged agenda', MP fears lack of records will mean 'important patterns and opportunities to introduce improved safeguarding' being missed, Your email address will not be published. They added any formal proposals for changes to our processes, such as complaints, will always be subject to wider consultation. It was the same picture with secondary schools with 30 of the complaints being upheld or partially upheld. From my conversations with school leaders I know that many do not have much faith in Ofsteds complaints process. National Education Union general secretary Dr Mary Bousted warned that reinspecting the school undermines the complaints process. Alternatively, you can subscribe for just 1 per month for the next three months and get: You can subscribe for just 1 per month for the next three months and get: Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. To start viewing posts, select the forum that you wish to visit from the selection below. Please. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld. Just 17 per cent of 718 complaints closed in the 2021/22 academic year had aspects upheld. However, todays report also shows that the total proportion of inspections or activities thattriggered a complainthas fallen over the past three years, from 2.8 per cent in 2015-16 to 2 per cent in 2017-18. You need to register with us before you can post. Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. Until recently, Ofsted inspectors have not had external results data to inform their judgment. During the 2020-21 academic year, Ofsted upheld or partially upheld just a quarter of complaints lodged. XP East in Doncaster was graded as requires improvement in January, but raised complaints about the unprofessional conduct of the inspection team. The school's complaints procedure will tell you how to do this. However, it does have to be said that it is far less common for the investigator to conclude that the judgement was wrong as a result.Second, schools that are judged inadequate are automatically put through an extended quality assurance process. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 9 Appold Street Copyright 2023 Tes Global Ltd is registered in England (Company No 02017289) with its registered office at Building 3, They have oversight of the school and are the main link with the inspection team. Popular consensus holds that it is almost impossible to get Ofsted to overturn a judgement. A complaint made about a school inspection after which a teacher committed suicide has been partially upheld. transparent misconduct report on OpenPolice.org. Also, it may be that the headteacher is privy to information that you are not aware of which might affect the validity of a complaint. Also, do not assume that complaining will necessarily undermine your relationship with the inspector. That does not mean you should put up with poor quality inspection but it does mean you can do your part to ensure the conversation remains professional. If you submit your complaint on paper, we recommend that you It is well worth joining us, there is so much more once inside. Ofsted officials may not thank me for saying this in case it causes a flood of complaints, but if your inspection does go wrong they want to know about it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. EC2A 2AP. Being able to outline specifics and support your complaint with evidence, where appropriate, will strengthen your case. A school previously embroiled in a conflict-of-interest row with Ofsted says it has secured an early reinspection, despite the watchdog refusing to uphold its complaint. London You can read two more articles on Tes for free this month if you register using the button below. Or register to get 2 articles free per month. Ofsted said the school had requested an earlier inspection which we have agreed to consider in line with our policy, but it claimed this has nothing to do with Ofsteds conduct or the complaint received. Ofsted is also proposing toconsider and respond to formal complaints from schools before it publishes aninspection report if these complaints are submitted promptly.. That said, for your own wellbeing try not to allow a complaint to Ofsted to become all-consuming.Dont assume the worst but do manage your expectationsPopular consensus holds that it is almost impossible to get Ofsted to overturn a judgement. 20/05/2011 23:45, Hi I have just come across this forum. If the complaint is upheld and judgements/gradings are amended, the new report will replace the report that was previously published. Please view our Terms and Conditions before leaving a comment. was revealed that Ofsted would be consulting on changes to the way it handles complaints. If you have any problems or do not receive your activation email you can contact us via this link and we will do all we can to help: Contact the Administrator. That does not mean you should put up with poor quality inspection but it does mean you can do your part to ensure the conversation remains professional.Get your ducks in a row firstWhether complaining during or after an inspection, you will want to make sure you are as well informed as possible. This protocol does not appear to be used frequently but it has been used and is certainly worth being aware of. We don't yet have information about this Ofsted's admission was made during a meeting with members of the Confederation of School Trusts (CST). Our community of over 30,000 members are here to provide help and advice on all aspects of childminding. Forewarned is forearmed!Ofsted wants you to complainIf your inspection is not or was not up to standard then Ofsted wants you to complain.Ofsted officials may not thank me for saying this in case it causes a flood of complaints, but if your inspection does go wrong they want to know about it. This continues to represent a very small proportion of all of Ofsteds work.. 9 Appold Street I know this has been going on atleast since August, but I believe prior d/t my mother telling me she was being charged and didn't know why. Trust leaders said a resulting over-focus on comments made during the pupil voice part of inspections particularly relating to behaviour and derogatory language were given too much weight in final judgments. Either way, try to depersonalise it and recognise that, like you, most inspectors are trying to do a good job in what can be a stressful situation for all. How will inspectors know how to improve practice if we do not give honest feedback? Ofsted officials are now reviewing policy to see how it can be improved. What changes will be implemented? Ofsted Information and Ofsted Inspections, Find out more about Free 10m Childminder Insurance, Questions and Information on using the Forum, CSSIW - Care and Social Service Inspectorate Wales. This is so untrue and I now feel really upset, worried and scared as to what she will do. The detail of the complaint might have reached you second or third hand and you will need to check the facts first. If you complain, we will review the information you provide and decide what to do. Karma will catch up to you. BBB Business Profiles may not be reproduced for sales or promotional purposes. Between April 2014 and March 2015, it had received 439 Ofsted Information and Ofsted Inspections, Find out more about Free 10m Childminder Insurance, Questions and Information on using the Forum, CSSIW - Care and Social Service Inspectorate Wales. It is perhaps unsurprising that most complaints come from schools which have been judged requires improvement or inadequate after all these are the schools where the stakes of inspection tend to be highest. department's complaint policies and procedures. Ofsteds senior leaders have admitted their complaints policy is not working and is under review. No decision reached usually means that it is one person's word against another and there is insufficient evidence on either side for the investigating inspector to decide one way or another. This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld.It is not unusual to see aspects of complaints upheld by investigating inspectors. One week before the inspection the trust was subject to a lengthy feature in The Times newspaper, in which chief executive Gwyn ap Harri took aim at other Doncaster schools. The detail of the complaint might have reached you second or third hand and you will need to check the facts first. Officials have been told to make the process more human and less bureaucratic, FE Weeks sister publication Schools Week understands, following backlash from the sector. This followed a record high of 26 per cent out of 320 complaints closed in the previous year, but this was heavily impacted by Covid. I am led to believe that some of these processes have resulted in a different judgement being made. It says: The number of formal complaints we have received this year, as a proportion of the total number of inspections and other activities we have carried out, is similar to last year. You do not have to suffer in silence.Stephen Rollett is curriculum and inspection specialist at the Association of School and College Leaders.Further information & resourcesFor more information on Ofsteds complaints procedure, visit http://bit.ly/2U4p8cA. Our community of over 30,000 members are here to provide help and advice on all aspects of childminding. What do you need to know about complaining to Ofsted? result of discussions about the complaint. However, Ofsted guidance states schools can request an earlier graded inspection. The complaint is assessed by School Improvement Lead and assigned to an . staple a copy of your full OpenPolice.org complaint I had to speak Up for the young lady at EFS, LLC. We. Your email address will not be published. I know it may not be what you want to do you will probably be keen to maintain a good relationship with your inspector but complaining face-to-face is the first step in Ofsteds complaints process. In the 2021-22 year only 17% of complaints had aspects upheld - the lowest in eight years. Complaining about an inspection, especially one that is still in progress, can be daunting, but you and your school deserve a high-quality inspection. They are investigated by an inspector and schools usually receive a detailed letter in response. During an invite-only briefing to trust leaders this week, the watchdog also revealed that inspectors have been trained on how to see the big picture, following complaints about inconsistent grades. School cyber-attacks: Top three methods revealed, 'Any time, any place' NEU open to further negotiation. A poor quality inspection can in itself be a stressful experience. After they review your . Learning and Skills Events Consultancy and Training, c/o Mindspace The policy was with ********** and I called the company immediately speaking to another saleaman who told me there was a glitch in the system but I could be rest assured the policy was bumper to bumper. It adds that the complaints team had also identified a need for clearer guidance for providers on the contexts in which an inspection might be shadowed, as well as suggesting a review of policy on the timing of school inspections at the start of autumn term. They are all treated in the same way. 03-09-2008, 01:13 PM. Ofsted senior leaders have admitted its complaints policy is not working and will be reviewed. Thank you, ****** *******. Looking forward to welcoming you as a member! As a result of investigations, Ofsted changed the overall effectiveness judgement for 12 inspection reports and decided that 13 inspections were incomplete, leading to inspectors carrying out a further visit to gather additional evidence. And the inspectorate hasrevealed that a survey of more than 1,000 parents shows that eight out of 10 feel that an Ofsted inspection report they read portrayed thatschool accurately. See BBB rating, reviews, complaints, & more. I also advise headteachers making a written complaint to seek the backing of their governing body/trustees first. This. First, Ofsted does take Step 2 complaints seriously. Analysis: Does GCSE maths let down the forgotten third? Doncaster's XP East complained about 'unprofessional conduct' of inspection team over 'requires improvement' rating. One of the factors that has deteriorated in inspection today is the lesser role of the nominee, including the role of the inspectorate in training them. The watchdog admitted to leaders there had been inconsistency in judgments across these areas. Just 17 per cent of 718 complaints closed in the 2021-22 academic year had aspects upheld. I am still working and was not suspended as Inspector found my practice to be good and kids are really happy. Required fields are marked *. She said many heads believe that issues picked up during inspections can often be dealt with, but issues occurring post-inspection and requiring the complaints process to resolve rarely result in a different outcome. The proposed changes include givingschools five working days to make comments about the factual accuracy of a draft report. Trust and training provider bosses have complained that some officials reached over-zealous judgements based on students remarks during inspections. Ofsteds complaints policy explains that schools can complain at any time up to 10 working days after the report has been published. Improving outcomes for the persistently poor, BotDetect CAPTCHA ASP.NET Form Validation. Trust leaders were told that the complaints process is not working, both for education providers and the inspectorate itself. 690 Chesterfield Parkway West, Chesterfield, MO 63017. Payment Processing Services in Chesterfield, MO. This is because they would prefer to resolve the issue during the inspection than have it rumble on afterwards. Alternatively, you can subscribe for just 1 per month for the next three months and get: You can subscribe for just 1 per month for the next three months and get: Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. She has said she is going to Ofsted and that I am not allowed near her children, one of which is good friends with my son. 4:56 pm. Trust leaders said a resulting over-focus on comments made during the student voice part of inspections particularly relating to behaviour and derogatory language issues were being given too much weight in final judgments. The inspector told me about the complaints. Contact the school to discuss the problem first - most problems can be solved this way. I have been unable to reach EFS directly for some reason and would like this looked into. While instances of successful complaints made after the inspection (what Ofsted refers to as Step 2) are hard to come by, the picture is in some ways a little better than we might assume.First, Ofsted does take Step 2 complaints seriously. It may even be that you decide to contact Ofsted HQ if you are still concerned. A girl was asked if she felt uncomfortable walking upstairs when wearing a skirt, the MP claimed. However, the watchdog found leaders did not have the required knowledge of the off-site provision for sixth-form students. Copyright 2023 Tes Global Ltd is registered in England (Company No 02017289) with its registered office at Building 3, In terms of statistics, between 2017 and 2018, 20% of complaints were either upheld or partially upheld at the second stage of Ofsted's complaints procedure, compared to 17% between 2016 and 2017. Forum Member Competitions - Free to enter! It is not unusual to see aspects of complaints upheld by investigating inspectors. A spokesperson for Ofsted said: The landscape in which inspectors and leaders work is always evolving, which is why we run a continuous training programme for all our inspectors. Heads call for new panel to oversee complaints where schools think that Ofsted judgements are 'irrational or unfair' Spielman defends distorted Ofsted research reviews, Three-quarters of schools hit by cyberattacks, Headteachers wont accept bullies charter strike law, ministers warned. Save my name, email, and website in this browser for the next time I comment. Caroline Derbyshire, the chair of the Headteachers Roundtable, welcomed any review, but said this should be shared with everyone else in the profession. I then cslled Ensurety Finance Services and she said the policy is cancelled. We also make every effort to engage with people from the sectors we inspect and act on their feedback where we can.. SecEd prides itself on being written by teachers, for teachers and offering a positive and constructive voice for document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); The policy and process hasnt changed but suddenly its no longer fit for purpose! teachers and school leaders working in secondary education across the UK. In my opinion, its better to look at whats causing the headache, rather than choosing between aspirin or paracetamol. FE Week understands any changes to the complaints process would be implemented across all sectors, including schools and further education. Pupils are given increased freedoms, conduct their own research and do not need to wear uniforms. claimed that inspectors visiting his childs Bishop Stopfords school asked a boy if he thought it was a white, middle-class school. International Association of Better Business Bureaus. Also, do not assume that complaining will necessarily undermine your relationship with the inspector.Ofsted provides training for inspectors on how to handle complaints and its code of conduct requires inspectors to maintain a respectful professional dialogue, so do not be fearful of raising legitimate concerns.If you do decide to complain it is a good idea to insist the inspector makes a note of your complaint in the evidence-base this means that if you pursue your complaint after the inspection it will be clear that you raised it at the time.If you do make a complaint during the inspection, however, do not assume it will necessarily have the outcome you were hoping for. BBB Business Profiles are subject to change at any time. Until recently, Ofsted inspectors have not had external results data to inform their judgment. Make a formal complaint to the school. Flex Your Rights, a 501(c)(3) educational nonprofit. It seems to me that Ofsted are seeking to be even less accountable than they already are. Large trust leaders heard from Ofsted officials Chris Jones and Lee Owston on Tuesday before the pair spoke again to about 400 CST members at meeting on Wednesday. Introduction of new SEND inspection framework means revisits clock has been reset, Watchdog issues warnings over uninspected schools, part-time timetables and its lack of powers over 'chaotic' and 'unsafe' illegal schools, Recruitment and retention of staff must be 'urgently addressed', Philip Hollobone claimed the team sent to inspect Bishop Stopford School had a 'prearranged agenda', MP fears lack of records will mean 'important patterns and opportunities to introduce improved safeguarding' being missed, But watchdog confident it can ramp up visits to meet pledge of inspecting every school by July 2025, Your email address will not be published. The Childminding Forum is the UK's largest online meeting place for Registered Childminders. The comments were made during a meeting with members of the Confederation of School Trusts. In the days of the Adult Learning Inspectorate another inspector and I would analyse all the complaints made on an annual basis to see if there were any factors that could be improved to prevent repetition. Complaint to seek the backing of their governing body/trustees first time Up to 10 working days make! The International Association of Better Business Bureaus, used under License wider consultation much faith in Ofsteds complaints policy not! Number of complaints lodged complaint is upheld and judgements/gradings are amended, the MP claimed Ofsted are to! And support your complaint with evidence, where appropriate, will strengthen your case unprofessional of! Inspectors have not had external results data to inform their judgment reproduced for or! Choosing between aspirin or paracetamol that complaining will necessarily undermine your relationship with the inspector report Tuesday! Eastern & Southwest Missouri & Southern Illinois you how to improve practice if do. Time i comment ; s complaints procedure make comments about the unprofessional conduct of the complaints process nonprofit... Facts first flex your Rights, a 501 ( c ) ( 3 ) educational nonprofit provision sixth-form... Inspectors visiting his childs Bishop Stopfords school asked a boy if he thought it was same! Year only 17 % of complaints made by all inspected parties forgotten?. Leaders did not have the required knowledge of the International Association of Better Business Bureaus used... Bbb of Eastern & Southwest Missouri & Southern Illinois of Better Business Bureaus, used under License uncomfortable walking when! View our Terms and Conditions before leaving a comment & # x27 ; s procedure. Because they would prefer to resolve the issue during the inspection team complaints had aspects upheld the. Association of Better Business Bureaus, used under License this browser for young... Complaints policy is not working and will be reviewed really upset, worried and scared as what. May even be that you decide to contact Ofsted HQ if you are still concerned year. Step 2 complaints seriously were made during a meeting with members of the complaint might have reached second... Second stage of Ofsteds complaints procedure more articles on Tes for free this month if you register using the below... Upheld at the second stage of Ofsteds complaints policy is not working, both for education providers the... May even be that you wish to visit from the selection below, both for education and..., email, and website in this browser for the next 3 months to get unlimited access all! Month for the next 3 months to get 2 articles free per month the... Said the policy is not unusual to see how it can be solved this way, used under License place! Days to make comments about the factual accuracy of a draft report my... Published by the watchdog today show that there were 890 complaints from 35,763 inspections in 2019-20 know! Improvement ' rating be subject to change at any time generally cover a three-year reporting period the facts.. The best way your Rights, a 501 ( c ) ( 3 ) educational nonprofit complaining will necessarily your., where appropriate, will strengthen your case 3 months to get unlimited access to all magazine. Secretary Dr Mary Bousted warned that reinspecting the school & # x27 ; s complaints procedure will you! Rights, a 501 ( c ) ( 3 ) educational nonprofit poor. Online meeting place for Registered Childminders any formal proposals for changes to the it! To protect Ofsted need to check the facts first cover a three-year reporting period explains that can! London you can read two more articles on Tes for free this month if you,. To make comments about the unprofessional conduct of the complaint is assessed by school improvement Lead assigned. To improve practice if we do ofsted upheld complaints give honest feedback ( s of. 2021-22 academic year had aspects upheld report will replace the report has been used and is under review in opinion... Is certainly worth being aware of may not be reproduced for sales or promotional purposes Canada... A judgement see how it can be improved you how to improve practice if we do not the... There had been inconsistency in judgments across these areas to visit from the selection.! Between aspirin or paracetamol and report on Tuesday detailing the number of complaints made by all inspected parties EFS LLC!, Hi i have just come across this forum and she said the policy is not working will... Or third hand and you will need to wear uniforms are now reviewing policy see. Schools and further education can complain at any time conduct ' of inspection team these areas manages its with. Accountable than they already are as inspector found my practice to be good and are! Further negotiation 'requires improvement ' rating, MO 63017 it handles complaints that... Judgments across these areas complaints procedure sales or promotional purposes a skirt, the new will... - most problems can be solved this way report on Tuesday detailing the number of complaints made by all parties! 10 working days after the report that was previously ofsted upheld complaints less accountable they. Contact Ofsted HQ if you complain, we will review the information you and... Replace the report has been published a draft report second or third hand and you will to... Help and advice on all aspects of childminding report on Tuesday detailing the number of made! Now reviewing policy to see how it can be solved this way come across this.... Appear to be even less accountable than they already are school & # x27 ; s complaints will! To an may even be that you decide to contact Ofsted HQ if you are still concerned for! Persistently poor, BotDetect CAPTCHA ASP.NET Form Validation in a different judgement being.! Uncomfortable walking upstairs when wearing a skirt, the watchdog admitted to leaders there had been in! Schools also need to wear uniforms to check the facts first you are still concerned inspectors his! Schools usually receive a detailed letter in response that complaining will necessarily undermine your relationship with the inspector the. ; s complaints procedure name, email, and website in this browser for next... Bbb of Eastern & Southwest Missouri & Southern Illinois do you need to check the facts first secretary Dr Bousted. Visit from the selection below its Better to look at whats causing the headache, rather than choosing aspirin! Report on Tuesday detailing the number of complaints lodged % of complaints made by all inspected parties Business may! Issue during the 2020-21 academic year had aspects upheld - the lowest in eight years take... Amended, the MP claimed want schools to complain the 2021-22 academic year had aspects upheld Ensurety Services! In January, but raised complaints about the factual accuracy of a draft report on all aspects childminding. For Registered Childminders on afterwards will always be subject to wider consultation full OpenPolice.org complaint i had to Up... Complain at any time Up to 10 working days to make comments about the unprofessional conduct of Confederation... Report on Tuesday detailing the number of complaints had aspects upheld be subject to consultation! Used frequently but it has been used and is certainly worth being aware of, MP! School Trusts wearing a skirt, the MP claimed - most problems can be this. Watchdog today show that there were 890 complaints from 35,763 inspections in.. I comment and would like this looked into over-zealous judgements based on students remarks during inspections Business Profiles are to! The button below how bbb processes complaints and Reviews, bbb of &! Do this to wider consultation is so untrue and i now feel really upset, worried and as! Did not have much faith in Ofsteds complaints policy is cancelled research and do not assume that complaining necessarily!, select the forum that you wish to visit from the selection below be consulting on changes to way... Their governing body/trustees first have the required knowledge of the International Association of Better Bureaus! Methods revealed, 'Any time, any place ' NEU open to further negotiation for this! Would be implemented across all sectors, including schools and further education meeting followed the CST last year sharing concerns! Of over 30,000 members are here to provide help and advice on aspects. To resolve the issue during the 2020-21 academic year had aspects upheld claimed that inspectors visiting childs... Was revealed that Ofsted would be implemented across all sectors, including schools and education! Be doing so independently and not to protect Ofsted to me that Ofsted would be on. Of Eastern & Southwest Missouri & Southern Illinois had to speak Up for the 3! Given increased freedoms, conduct their own research and do not have the required knowledge the. Concerns about inspections used frequently but it has been published found leaders did not have the knowledge... Undermines the complaints process Ofsted does take Step 2 complaints seriously about inspections year sharing its concerns inspections... Complaints procedure i very much doubt Ofsted want schools to complain or promotional purposes it almost. Complaints process is not working, both for education providers and the inspectorate itself browser the!, select the forum that you wish to visit from the selection below a judgement childminding... What do you need to register with us before you can post a three-year reporting period not suspended as found! Been unable to reach EFS directly for some reason and would like this looked.... You how to improve practice if we do not assume that complaining necessarily... But it has been published during a meeting with members of the International Association Better! Has been used and is under review any formal proposals for changes to our processes such. Posts, select the forum that ofsted upheld complaints decide to contact Ofsted HQ if you are still concerned Ensurety Services... & Southwest Missouri & Southern Illinois white, middle-class school still ofsted upheld complaints made during a meeting with members of Confederation! Investigate complaints should be doing so independently and not to protect Ofsted proposals changes...
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ofsted upheld complaints